Assertiveness and Self-Confidence
January 2 2019 11:40 am to October 14 2019 8:00 pm
October 17 2019, 1:00 pm to 2:00 pm
October 14 2019 8:00 pm
Who Should Attend
Support roles are critical to the success of the credit union. Those on the frontline would be unable to service member without the dedicated and skillful support of their team members. In a support role, having self-confidence and asserting yourself in positive ways, will result in stronger team relationships. In this session we’ll explore what self-confidence means, and how you can portray it. We’ll review common obstacles that can get in the way of positive outcomes and we’ll give you strategies to deal with a difficult situation.