MSR Start Series – Member Service Representative (MSR) Orientation
Who Should Attend
It’s time to step into the role of a Member Service Representative. Spend 30 minutes exploring the financial services industry, the credit union system, and the role of a MSR.
This is one of six that comprise the MSR Start Series and provides an ideal orientation for many service-focused positions. If you are looking to better understand the difference between banks and credit unions, have ever struggled explaining why a member should purchase shares and open an account, or wondered how to prepare for future career opportunities, this module is for you! You will also gain a greater understanding of how credit unions are governed as well as about significant workplace policies.