2017 Member Service Representative Virtual Conference - Bundle Purchase
August 15 2017 11:20 am to November 22 2017 10:00 pm
November 27 2017, 1:00 pm to 2:10 pm
November 29 2017, 1:00 pm to 2:10 pm
December 1 2017, 1:00 pm to 2:10 pm
December 5 2017, 1:00 pm to 2:10 pm
December 7 2017, 1:00 pm to 2:10 pm
November 22 2017 10:00 pm
Who Should Attend
Each day begins the same. You arrive at the branch, note the all clear sign, and walk through the doorway. You are sure today is going to be the day you finally get to the bottom of your very long TO DO list. By mid-morning you’re wondering where time is going, and hoping that maybe you’ll get to that list sometime tomorrow. Sound familiar?
Today’s branch, and the member service role, is ever evolving. Members know more and expect more. As service professionals, we have access to more information, learning and development so we CAN help them.
This year’s Member Service Representative Virtual Conference is all about finding your personal efficiency. Learn how effective referrals can build deeper relationships and buy you time. Equip yourself with questions and knowledge that helps you build strong member relationships. Hear examples of questions that have worked for others’. Learn how to make your member interactions effective on the...(See More)