Creating an Effective Referral Structure
January 15 2018 11:10 am to December 5 2018 10:00 pm
December 7 2018, 4:00 pm to 5:00 pm
December 5 2018 10:00 pm
Who Should Attend
Members have differing and unique needs. It is impossible to service all their needs with a single person or department. Referrals, and an effective referral structure, is the backbone for full member relationships. You can grow share-of-wallet without making and taking referrals. Kim Andres, an internationally respected senior business leader with more than 30 years of credit union experience joins us to provide insights on how to create and maintain the effective referral structure.
This session is a part of the Facing Our Members Conference – Fall 2018