Expand/collapse block Applied Delinquency and Collections

Applied Delinquency and Collections

CUSOURCE / 1. Employee Instructor Led Course Catalogue / 1.4 Consumer Lending

This session is not available. However, there are other sessions available

Course Code





Closed. (Other sessions are available)


September 10 2018 2:40 pm to September 4 2019 10:00 pm

Session Dates

September 9 2019, 12:00 pm to 1:30 pm
September 11 2019, 12:00 pm to 1:30 pm
September 13 2019, 12:00 pm to 1:30 pm

Cancellation Deadline

August 15 2019 8:00 pm



Who Should Attend


Event Description

This eClass is comprised of three 90-minute independent pre-work sessions and three 90-minute online group sessions. There is also a post session quiz that must be completed after Session 3. Completing all eClass components is required to be credited with completing this course. (See page 2 for additional details.)

It has been said that delinquency management begins the day you close the loan with your member. This course focuses on the required skill and knowledge within the delinquency and collection process to minimize the impact to the member and the credit union.

Applied Delinquency and Collections utilizes assigned pre-work reading, reflection and participation in directed group discussion to explore fundamental concepts within the collection process. Throughout this eClass the focus remains on treating members with dignity and respect while approaching each unique situation in a professional and confident manner and protecting the best interests of the...

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Description Link

View or Download Description: EMP-LVF-APDCE01-ILE_DES.pdf

Image for Frank Kennes

Facilitator: Frank Kennes
VP Agriculture and Commercial, Libro Credit Union


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